A DSP command error occurs when the motor controller (on the main control PCB) receives an invalid command sequence. This results in a fatal error and the CPU halts.
If you experience a DSP command error on the AMAYA, record as much data as you can relating to the status the machine was in when the error occurred (i.e., z-position, design sewn, action before, action after). Also record the stitch number of the design where the error occurred. Melco will attempt to replicate the error using the same design, so you will likely be asked to send us a copy of the design. Another factor that needs to be recorded is if the machine that the error occurred on is in a multiple head configuration, did the same error occur on the other machines in the same cluster, or is it isolated to just one machine?
Contact Melco Technical Support if you receive any DSP type command errors.
