EP-1 & Premier Trouble Shooting Guide
Home Back Chenille Trouble Shooting Guide Computer Trouble Shooting Guide EMC 1M Trouble Shooting Guide EMC 6 Trouble Shooting Guide EMC 6M Trouble Shooting Guide EMC 6ML & MTL Trouble Shooting Guide EMC 6/4M & 6/4T Trouble Shooting Guide EMC 10 & 10T Trouble Shooting Guide AMAYA FAQ DesignShop FAQ EMC 10/4 & 10/4T Trouble Shooting Guide EM 1 Trouble Shooting Guide EP-1 & Premier Trouble Shooting Guide Starlet 1 & 2 Trouble Shooting Guide SuperStar 1 & 2 Trouble Shooting Guide SuperStar 4 Trouble Shooting Guide EDS II Trouble Shooting Guide EDS III Trouble Shooting Guide EDS III Quick Reference

 

Home
Part Replacements
What's New
FAQs
Trouble Shooting Guides
Embroidery Tips
Support Form
Downloads
Search
Contact Us (links)
E P 1   &   P r e m i e r   K e y b o a r d   T r o u b l e   S h o o t i n g   G u i d e
The Premier Keyboard has a plastic overlay type cover with an LCD type display. The EP1 is a small single needle machine, as is the Stellar 1 Machine with a similar Keyboard.

THE MACHINE WON'T COME ON. THE DISPLAY IS BLANK (PREMIER KEYBOARD):

  1. Check the power source. Make sure it is a working outlet.
  2. Make sure it's plugged in.
  3. There are 2 fuses inside the Keyboard Unit. To be able to check them, and or replace them, the 11 screws on the unit must be located and removed. There are 7 screws on the back of the unit where the ON/OFF switch is located.
  4. There are 4 screws underneath the unit. Make sure the Keyboard is disconnected from the wall power socket first. Remove all 11 screws.
  5. Disconnect the Interface Cable from the left side of the Keyboard. The connector disconnects just as a phone cable would. Raise the Keyboard from the front. The casing has to be slightly bowed at the left & right sides so the Interface Cable Connector and Disk Drive won't be damaged.
  6. Raise the Keyboard, and let it set upright on the back end. There is a 1.6A-250V slow blow Fuse attached to the large PCB in the bed of the unit. Check & replace it. If the fuse can't be found locally, call your distributor for the part (PN# 005445-01).
  7. There is a 3.15A-250V slow blow (PN# 005444-01) fuse inside the ON/OFF Switch-Box. Disconnect the cabling that is connected to the box. Remove the screws that hold the switch-box to it's support. Remove the screws that hold the cover on.
  8. The fuse may now be removed, and tested and or replaced. Reassemble the keyboard in reverse motion of the disassembly. NOTE: Make sure the wiring is laid inside the Keyboard unit so as not to be pinched by any other component inside of the unit. Pay special attention to the ribbon cable, as it has a weight attached to it that may crimp the cable. Fold it as it was originally installed.
  9. If the Keyboard Display never does show the "Insert Systems Disk" message after installing the new fuses, call your distributor for more information.
  10. If "Insert Systems Disk" message shows after more than 20 seconds or not at all , call your distributor, as the Keyboard PCB may be damaged.

THE DISPLAY IS TOO LIGHT TO READ CLEARLY:

  1. See page 5-3 in the Premier Keyboard Operator's Manual (PN# 110134-01), to see how to increase the intensity of the display.
  2. If the display won't darken the lettering enough to read, call your distributor for replacement of the display. Note: Use CTRL-L if using a systems disk with version 1.31 or greater, and CTRL-B when using a systems disk with version 1.29 or earlier.

THE ERROR "NOT A SYSTEMS DISK" SHOWS WHEN INSTALLING THE SYSTEMS DISK WHILE TRYING TO BOOT THE KEYBOARD OR A SEWING PERIPHERAL:

  1. Try the other systems disk that came with the keyboard first to see if the keyboard will power up. If the keyboard still won't come on line without the error message, purchase a 3 1/2"Floppy Disk Cleaner Kit from the local computer store. It should come with a cleaning fluid.
  2. After applying the fluid, as recommended by the kit instructions, insert the disk after turning the Keyboard on.
  3. If the error persists, call your distributor for replacement systems disk(s).
  4. If the error still shows on the Keyboard Display, Call your distributor for a replacement Floppy Disk Drive (PN# 003765-01). The Parts Replacement Instructions part number is (110095-01). It is recommended to use the drive suggested above, as Melco has found that only certain drives will work in the Premier Keyboard.
  5. If the error persists, call your distributor, as the keyboard will have to be repaired at Melco past the above mentioned repairs.

THE KEYBOARD WON'T "EXPAND" OR READ THE DISK THAT HAS BEEN INSTALLED:

  1. Try any Melco Alphabet Disk to see if the disk drive will read the lettering that is installed. If none of the disks will read, follow the information on pages 1&2 of this guide to try to fix the error. Make sure the disks are never near a warm or magnetic source.
  2. If the disk drive will allow the loading of the Melco alphabet disks, and still won't read the design disk, call the vendor of the design disk. Find out if the design is punched in Premier, DOS-Expanded or Tajima Format. If not, have the vendor (puncher) send the design back in one of the above formats. DOS Expanded format is preferred. Please call ARC for any additional alphabets at (1-800-877-4272).
  3. Make sure the interface cable is connected in between the Keyboard, and the peripheral(s) before trying to send any design to them
  4. Make sure that the design disk(s) are sent on Double Sided/Dual Density, 720K disks, again in preferably MS-DOS Expanded format. It is best to inform the puncher that the Controller that is being used is a Premier Keyboard, and remind the puncher of what the peripheral designation is: EP1, EMC1, EMC6 etc. The EP1 can only hold so many bytes of information. The larger machines can store larger designs, because of increased memory.

THE PERIPHERAL(S): EP1,EM1,EMC1,EMC6MTL , EMC10T, ETC., WON'T COME ON LINE EVEN AFTER CONNECTING THE INTERFACE CABLE(S). BY NOT ON LINE IT IS MEANT THAT THE DISPLAY(S) WILL BE FLASHING "EPBIOS & THE UNIT NUMBER":

  1. Make sure the Interface Cables are connected to the correct connectors on the peripherals. Either connector on the EP1 will be fine to use. On the back of the peripherals larger than the EP1, there are 3 connectors for the Interface Cable(s).
  2. Use only the top 2 connectors on these types of peripherals. The bottom connector is a STAR-LAN connector, and not to be used with the Premier Keyboard.
  3. Check the configuration of the peripherals at their Keyboard(s). The EP1 may be configured as another Unit Number other than unit #1. See the EP1 Operator's Manual (PN# 110016-01) on pages 35 through 36, to see how to change the unit number if there is more than one machine in the network. For all other Melco Peripherals, look into their Operator's Manuals in the Table of Contents for "Configuring the Peripheral". all machines in the network must have a different Unit Number. The Premier Keyboard can network as many as 4 machines as seen in the Setup Mode.
  4. Check the Setup Mode at the SETUP Key at the upper left corner of the Keyboard. Use the information in the Premier Operator's Manual (PN# 110134-01) on pages 2-1 through 2-4. It will give the information on how to designate which machine that will be receiving the design(s) also.
  5. If the peripheral(s) still won't come on line, call your distributor for more information.

FRAME OVER:

This means the design is too large for any sewing field the EP1 is capable of sewing in.

  1. This error concerns the EP1 sewing peripheral only. The largest sewing field it has is 5.5 inches by 9.4 inches. Make sure the proper size hoop is selected when using the machine. If the design will transfer to the machine, it will be able to sew it in the large rectangular hoop. See EP1 Operator's Manual on page 28- section 5.

CODE IMPROPER:

This error means the design name designation is incorrect.

  1. Any lettering or design is a special designation for that design. If a design is in Premier Format as most alphabets are, they must be correct. If a set of " or a / or + is to be able to be used, they must be listed on the Alphabet Code Sheet. If they aren't on the code sheet, they aren't in the alphabet. Call ARC (1-800-877-4272) for an alphabet that does have the particular punctuation symbol that is needed to be able to use it.
  2. Most designs that are punched in Premier Format use a single letter designation such as: A, B, C, etc.. A design might be in 2 pieces. Input A, and push READ DATA, then RUN, and then send the next part of the design. Don't send them together. Some punchers will use file names. It is important to find out what the file name is to be able to read a design.

STRING TOO LONG:

  1. The reason for this error is that when constructing an arc containing lettering, there are too many letters in the line or "string".
  2. To be able to sew the lettering at an arc that will work, choose a longer Arc Radius. The default is 3". Extend the radius another 3" to see if it will fit or use smaller letters. The longer the radius, the less of an arc there will be.
  3. See pages 3-9 through 3-15 in the Premier Operator's Manual (PN# 110134-01) for information on how to construct the proper arc. See also Appendix A in the same manual for more information on selecting the arc that is needed.

STRAIGHT LINE LIMITS:

  1. When sewing a straight line of lettering, the maximum amount of letters and or characters is 30. Remember, this is only if the lettering is less than Standard Size (EP1).
  2. The garment may have to be turned sideways to fit the 5" by 9" rectangular hoop (EP1).
  3. Whether the lettering will fit at Standard and above sizes will be determined by the hoop size, and the letter size.
  4. In larger peripherals than the EP1 more letters are possible, but still governed by the size of the hoop.

LINE SPACING ERRORS WHILE REDUCING OR ENLARGING LETTERING:

  1. If the lettering that is chosen is changed in size by using the CTRL-L or CTRL-O Function or Custom Sizing, the Line Spacing must also be changed. See pages 3-16 through 3-17 of the Operator's Manual.
  2. If the spacing isn't changed, the Premier Keyboard will use normal spacing for the lettering under normal conditions of the letter size format.

REDUCING AND ENLARGING LETTERING IN MONOGRAMS:

  1. Add reduction or enlargement factors before entering the Monogram Mode.

DENIED, NO ENTRY, UNIT: 01:

  1. This error means unit #1's design buffer already contains 16 designs. Remove or Kill some designs at the peripheral to continue

DENIED, ALREADY, UNIT: 01:

  1. This error means the design being sent already exists in the unit #1.Kill the design at the peripheral, and make the changes desired. Resend the design.

DENIED OFFLINE UNIT: 01:

  1. This error means unit #1 is OFFLINE.

DENIED NO SPACE UNIT: 01:

  1. This error means unit #1's design buffer doesn't have enough free memory space to accommodate the design that is being sent.

FRAME AREA OVER:

  1. This error means the design that is being sent is too big for the machine sewing field. This is usually an EP1 error.

CHECKING THE DESIGN SIZE:

This has to do with the X & Y parameters of the design (How long & How tall).

  1. Using the CTRL + Q keys will allow the operator to see the X & Y parameters of the design. When the design is a Premier Formatted design or alphabet lettering, use this function after pushing the READ DATA Key. When the design is a DOS FORMAT design, use this function before pressing ENTER.
  2. The X parameter will show how long the design is, and the Y parameter will show how tall it is.

EP1 - SEWING HEAD:

  1. For any other errors concerning other Melco Peripherals, please read the other troubleshooting information provided by guides pertaining to those machines.

THE EP1 WON'T COME ON WHEN POWERED ON:

  1. Check the power source: Surge Protector, Wall Plug, and is it still plugged in. Try using a lamp to prove the wall plug still has power. DO NOT USE A MOTORIZED APPLIANCE TO PERFORM THIS TEST.
  2. Disconnect the power cord from the power source (Wall Plug).
  3. To find the 3 fuses inside the machine. Turn the machine over to the left as if standing in front of the machine, and support the sewing head with some thick phone books.
  4. Remove the screws that hold the small & large metal plates to the underside of the machine.
  5. Disconnect the 2 wire harness connectors from the black switch box under where the small plate was.
  6. Remove the screws from the "L Shaped Bracket" that holds the black box to the underside of the machine.
  7. Remove the screws that hold the bracket & top of the black box on. Remove and replace the (3.15A-250V SLOW BLOW fuse). Observe the Circuit Board inside where the large plate was.
  8. There are 2 fuses at just right of center on the circuit board. There is a (1.6A-250V SLOW BLOW fuse & a 3.15A-250V SLOW BLOW fuse) mounted on the board.
  9. Remove and replace these fuses. Check with an electronics store for these fuses. Re-install the metal plates.
  10. If the fuses can't be found, call your distributor for the fuses: (3.15A fuse PN# 005444-01) & (1.6A fuse PN# 005445-01).
  11. Call your distributor if the machine still won't power on after being re-connected to the power source (wall plug).

THERE ARE RED LED'S FLASHING ON THE KEYBOARD AREA OF THE EP1, AND THE DISPLAY IS BLANK:

  1. Either the display is disconnected inside the machine or damaged. Call your distributor for more information, as the repair for this error should be done by a trained technician.

THE LCD DISPLAY FLASHES "BOOT UNIT 1 & VER3 256KB", AND THE MACHINE WON'T COME ON LINE:

  1. Check the interface cable connection at the right side of the machine. Make sure the connector is securely connected. Make sure the connector at the Computer or Premier Keyboard is securely connected. If the cable is damaged, call your distributor for a replacement.
  2. The machine has to be configured correctly. All EP1 machines are configured from the factory as Unit 1. If there are more machines in the network, they must be configured as different unit numbers. See page 35 in the EP1 Operator's Manual (PN# 110016-01) for configuration information.
  3. The machine must be enabled at the Premier Keyboard in the Setup Mode. See pages 2-1 through 2-4 in the Premier Operator's Manual. Make sure the "E" is not darkened behind the letter on it's unit number line.
  4. If using EDS2 and a computer, see page 10-3, and page 11-2 in the EDS3 manual to see how to enable the machine.
  5. If the machine still won't come on line, call your distributor.

THE DISPLAY IS TOO DARK OR TOO LIGHT:

  1. See page 35 in the EP1 Operator's Manual to see how to adjust the Brightness of the LCD Display.

THE BEEP OR "KEY CLICK" IS TOO LOUD OR NOT LOUD ENOUGH:

  1. See page 36 in the EP1 Operator's manual to see how to adjust the Key Click.

THE PANTAGRAPH WON'T MOVE WHEN PRESSING ANY OF THE ARROW KEYS:

  1. Check the machine display first. It must be on line. If the display is flashing EPBIOS & the Unit Number, the pantagraph (Hoop Holder) won't move.

X/Y MOTOR ERROR:

This means the pantagraph won't move in the X or Y Axis for electronic reasons.

  1. Check the 2 fuses on the Controller PCB under the machine. See the section in this guide that refers to the machine not coming on at all. The fuses (1.6A250V SLOW BLOW & 3.15A250V SLOW BLOW) are attached just right of center on the PCB.

REMOVE THE LOCK:

This error has to do with the Z Axis, which is the needle moving up & down, Take Up Lever moving up & down, and the hook rotating.

  1. Try turning the Fly Wheel on the right side top of the sewing head. If it won't rotate, check the hook underneath the needle plate for excess fuzz or dirt and or a thread jam "Bird's Nest". Oil the hook according to information on page 33 if not oiled in the last 4 sewing hours.
  2. Check the Needle Bar Linkage seen on page 34 in the EP1 Operator's Manual. Make sure there isn't any thread wrapped around the moving parts in the linkage. Oil the linkage according to the information on this page also.
  3. If the Fly Wheel can't be rotated still or is hard to rotate still, the hook gears may be damaged. Call your distributor for more information, as the machine may need to be repaired by a trained technician.
  4. The X/Y Motor Error may be associated with this error. The 3.15A250V SLOW BLOW fuse on the circuit board underneath the machine could be damaged. Replace it.
  5. If the fuse blows again, call your distributor to see about replacing the Z motor inside the back side of the sewing head (PN# 003931-01). Over oiling oil port (#2) as seen on page 34 in the EP1 Operator's Manual, can cause this motor to be damaged. Please read the information on this page to avoid the problem. The Z Encoder, and Main Controller PCB can cause the error also. Call your distributor for more information.

THREAD BROKEN:

This error is either the top thread or bobbin thread is broken, and needs to be re-threaded. The other possibility is that the thread isn't broken, and the machine still registers a thread break.

  1. Check the threading of the top thread from the thread cone, down to the needle to see if the machine is still threaded correctly. Check the Bobbin case to make sure it is threaded correctly.
  2. If the top thread keeps breaking, replace the needle, and make sure the hook is clean and oiled.
  3. If the thread is frayed when it breaks, again, replace the needle. Check the Needle Plate Hole and Presser Foot bottom ring for burrs on top and bottom.
  4. Make sure the Presser Foot isn't bent, and that the needle passes through the center of the ring at the bottom of the foot.
  5. Check the Hook Body for nicks or burrs also.
  6. If the thread keeps breaking call your distributor for more information as timing of the needle bar or hook may be misaligned. This can happen especially if a needle has broken in the hook or excessive bird nesting has taken place.
  7. Check all other thread guides for burrs by using a piece of thread to rub around inside the guides to see if the thread catches or frays.
  8. Call your distributor too order the thread guide if found to be damaged. Excessive use of Metallic Thread can cause a burr in thread guides.
  9. Excessive thread tension can cause thread breaks also. Usually a tension of between 4 and 5 is a good place to start on the numbered dial. If the Bobbin tension is too tight, loosen it.
  10. To test this, make sure the thread is through the rectangular opening in the Bobbin Case. Lay the Bobbin Case in your hand.
  11. Lift up on the bobbin thread with the other hand. The Bobbin Case should be supported by the bobbin thread.
  12. If it just rolls through, the Bobbin tension is too loose. Tighten the Bobbin Case tensioning screw clockwise on the side of the bobbin case.
  13. Hold the thread again, and if it is suspended by the thread, give the thread a jerk like a yo-yo to see how far it will drop. A good starting point is to drop about an inch every time the thread is jerked upwards.
  14. If the thread drops through easily no matter what adjustments are made, check under the tensioning spring (Looks like a Leaf Spring), for fuzz or thread. Lift it about one finger nail's distance, and clean under the spring with the edge of a business card.
  15. If the problem persists, replace the Bobbin Case. This is another possible fix for Bird Nesting, and bobbin showing through the top of the garment.

THREAD BROKEN:

False Error

  1. Make sure the machine is threaded correctly according to information on page 11 of the EP1 Operator's Manual.
  2. Inside the front door of the sewing head where the Needle Bar Linkage is housed is where the Thread Break Sensor is located. It is a black U-shaped object.
  3. The Take Up Spring (#4) on page 11 of the EP1 Operator's Manual, has a small black disk attached to it inside the sewing head. While the machine is sewing the spring bounces up an down, and the black disk must pass inside the U-shaped sensor so the machine doesn't register a thread break.
  4. If the disk is missing, replace the spring (PN# 854242-28).
  5. If the disk is present, make sure the disk passes inside the U-shaped encoder. If it isn't, try bending it to it's original shape so the spring does pass inside the U-shaped encoder when the spring is lifted up as if to sew.
  6. If the error persists, clean the inside of the U-shaped sensor with rubbing alcohol. Make sure the machine is off when cleaning the sensor.
  7. If the error happens after that, call your distributor, as the Thread Break sensor may be damaged.

BIRD NESTING:

This is a build up of thread under the needle plate.

  1. Check all of the information in the "Thread Break" section to see how to fix the error. Note: This is usually a thread tension problem between the tensioner knob, and the Bobbin Case tension ( too loose).
  2. Another cause for this error can be that the Thread density is too high. If sewing small lettering and using a high density, Bird Nesting, Looping, and Thread Breaks, can be caused. See page 3-2 of the Premier Operator's Manual for information on Density.
  3. The Premier Keyboard defaults to 6 on power up. If sewing letters smaller than the Standard size, a density of 6 or 63.5 stitches/inch is too high. This density setting causes the EP1 to sew about 3 stitches in the same hole. Use a lower density (9 or 10). EDS2 or EDS3 default to 4.2 or 60 stitches/inch. This is too high for lettering below .5. Check your EDS Manual for information on density.

LOOPING:

This is when intermittent loops are showing in the design on top or underneath the garment

  1. Check the Bird Nesting section of this manual as many of the same ideas will fix this error also.

BREAKING NEEDLES:

  1. Replace the needle, and remove the garment from the machine. Remove the Throat Plate (Needle Plate), and check the hook assembly for bird nesting or any other cause for obstruction in that area.
  2. Check under the garment for any part of the garment that may be in the way of the needle such as: Zippers, Draw Strings or just a Thick Seam.
  3. Check the Throat Plate for any needle strikes around the hole the needle passes through. The Needle Plate may have to be re-installed to see if the needle is hitting the plate. If so, call your distributor for more information.
  4. Rotate the Fly Wheel to see if the needle hits any part of the hook throughout the rotation. If it does hit the hook, check to see if it's a loose part of the hook or hitting the hook body. If the needle is hitting or rubbing on the hook body, call your distributor for more information as the hook timing is probably in need of adjustment. A Brother or New Home repair shop could possibly reset the hook timing.

THE BOBBIN SENSOR IS NOT DETECTING THAT THE BOBBIN IS LOW:

  1. Remove the Throat Plate, Bobbin Storage Compartment, Silver Ring in front of the hook, and the Hook Body.
  2. Check inside the hook assembly for excess fuzz and thread. There 2 holes inside the hook that pass all of the way through the hook so the Bobbin Sensors at 5 & 7 o'clock on the outside of the hook can detect whether the Bobbin Thread is low or not.
  3. Clean the holes with a Q Tip, and Rubbing Alcohol with the machine off. Clean the sensors with the alcohol also.
  4. If the cleaning won't fix the error, the sensors may have to be tuned.
  5. There are 2 potentiometers (plastic adjustment screws), that are just to the left of the hook assembly. The Bobbin Detect adjustment is marked VR1 or the one on the left. Wind 20ft. of bobbin thread onto bobbin reel.
  6. Send a Capital I of normal sized lettering from the Premier Keyboard to the EP1. Rotate VR1 fully counter-clockwise. Make sure the needle isn't threaded. Hold the check spring up (see page 11- item #4 in the EP1 manual to find the spring). Set the EP1 up to sew the I.
  7. Holding the spring up, push the Start Key, and adjust VR1 clockwise until the machine beeps, and the display shows "Bobbin Thread". Try sewing again by pushing the Start Key again to make sure the error comes up again. Install a full Bobbin Reel, and sew to make sure the error doesn't happen to early.
  8. If the error never shows during the tuning stage, call your distributor.

THE DUST KEEP CLEAN MESSAGE SHOWS IN THE DISPLAY, AND THE HOOK IS CLEAN:

  1. Make sure the hook is clean of thread or fuzz first.
  2. Try adjusting the sensor at VR2 (Potentiometer or adjustment screw) next to the Hook & VR1 (Bobbin Adjustment Screw).
  3. Preset the adjustment by rotating VR2 fully clockwise, and fully counter-clockwise to find the full range of the adjustment.
  4. Find full counter-clockwise again, and adjust it 1/4 turn up from full counter-clockwise.
  5. If the machine persists with the error call your distributor for more information, as the sensor may be defective.

BOBBIN THREAD IS SHOWING ON TOP OF THE GARMENT:

  1. Make sure the Bobbin Case is Clean. Remove the Bobbin Case from the machine, and observe the leaf spring on the side of the Bobbin Case.
  2. Raise the leaf spring as high as one finger nail's width, and swipe under the leaf spring with the edge of a business card. Fuzz and thread will sometimes accumulate under it, and release any tension the spring normally has.
  3. Check the tension of the Bobbin Case to make sure it isn't too loose.
  4. See the Thread Break Section of this guide to see how to properly tension the Bobbin Case. Too loose of a Bobbin Tension will allow for bobbin thread to show through the top of the cloth. Loose tension can cause Bird Nesting under the Needle Plate also.
  5. Make sure there is ample backing applied to the back of the cloth so that the Bobbin has a lesser chance of coming through the cloth.

THE DESIGN IS LOSING REGISTRATION:

  1. Check the cloth in the hoop. Make sure the cloth is tight enough in the hoop.
  2. Check to see if there is enough backing on the back of the cloth. Elastic cloth such knits may need 2 pieces of Cut-Away backing to make it stable enough to sew on. KK200 is a spray on adhesive that helps stick the backing to the back of the cloth. A piece of wax paper helps with this problem also.
  3. Check the thread tension. If it is too tight the cloth will be pulled in or puckered, or cause borders of designs not to meet the objects in the design. 4 to 5 on the tension dial is a good setting to start with.
  4. Make sure the hoop isn't pulling around the weight of the garment as the pantograph system is just so strong. Support the garment by hand or build a table up around the edge s of the machine to help support the cloth or garment.
  5. Check the inner ring of the hoop to see if it is pushed further through the cloth than the outer ring of the hoop. Both rings should be flush at the bottom.
  6. There is a Leaf Spring at the Hoop Holder that is supposed to keep the hoop tight in the holder. It may be weak or broken. Call your distributor for more information.

THE BOBBIN WINDER WON'T WIND BOBBIN THREAD ON THE REEL:

  1. Push down on the reel to make sure it engaged.
  2. Hold the Spool Key down long enough to see if it will start winding bobbin thread.
  3. If the winder sounds like the Bobbin Motor is working, but won't cause the reel to move, turn the machine off. Turn the machine over the left, as if standing in front of it.
  4. Remove the large metal plate from the bottom of the machine.
  5. Locate the Bobbin Winding Motor. Remove the 2 screws that hold it's bracket to the bottom of the machine. clean the drive wheel of fuzz and oil.
  6. Re-install the motor. Make sure the rubber wheel rides in the middle of the grooved wheel when doing so.
  7. Adjust the "shut off" bar if bent too high or too low.
  8. If it still won't drive the bobbin reel, call your distributor for more information or replacement of the Bobbin Winding Motor Assembly (PN# 004011-01).

RUN JOB ERROR:

  1. If the machine has just finished a design, it will not allow the completion of most functions unless the machine has been reset in the Reset Menu. Make sure the machine is reset before trying to select a new design, trace or re-center the hoop.
  2. Push the Menu key until reaching the Reset Menu. Push the ENTER key 3 times to reset the machine. Continue with setting up the new design then.

DELETE FAILED:

Check to make sure that the machine has been reset before attempting to delete or "Kill" a design in the design buffer. Use the above information to see how to reset the machine

 

STELLAR 1

THE STELLAR 1 MACHINE IS VERY SIMILAR TO THE EP1 IN OPERATION, AND PARTS. CALL YOUR DISTRIBUTOR FOR ANY FURTHER INFORMATION:

  1. The biggest difference in the Stellar 1 is that it will only read Stellar 1 or Premier Formatted diskettes as it is called now in Melco's EDS software.. Premier format should not be confused as "DOS EXPANDED". The Premier Keyboard can read this format, and the Stellar 1 can't.
  2. Most of the Mechanical Parts are the same, but the Main Controller PCB's aren't. If the machine won't come on, call your distributor, as the one fuse in the Sewing Head is difficult to access.

Return to Top
 

Questions or problems regarding this web site should be directed to webmaster@melco.com.
Copyright © 1999 Melco Industries. All rights reserved.
Last modified: Friday July 02, 2004.

Melco's Privacy Policy