- Question:
Is there an upgrade from Melco Sizer to Melco Letera?
Answer:
No, we do not offer an upgrade from Melco Sizer to Melco Letera. However,
if you own Melco Sizer and load Letera, the program will automatically
upgrade to the Letera level since Melco Letera includes all the features
and functionality of Melco Sizer. To show our appreciation to those
customers who have purchased both Melco Sizer and Melco Letera, you can
download five free alphabets by contacting Melco-Service using the support
form.
- Question:
Will Melco Letera also scale designs?
Answer:
Yes. Melco Letera is not just a lettering program. Melco Letera contains
all the functionality of Melco Sizer such as scaling designs with
automatic stitch adjustment, rotating and transforming designs, combining
designs, 3D view, thread charts of major thread manufacturers, thread
chart matching, and the ability to read/write major home and commercial
embroidery formats.
- Question:
Where can I find the designs that come with Melco Letera?
Answer:
The designs are automatically stored on the C: in the Designs folder when
Melco Letera is installed, unless you specify another location.
- Question:
How can I locate the Melco Letera Tutorials?
Answer:
Click on the Help menu at the top of the page. Then click on Tutorial. You
will automatically go to the tutorial section of Melco Letera where you
can choose from seven different lessons.
- Question:
Is there a demo version of Melco Letera I can try before I purchase?
Answer:
Yes. You can download a demo version of Melco Letera at www.melco-service.com/letera.
- Question:
Does Melco Letera read/write the Janome .jef format?
Answer:
At this time, Melco Letera does not support the .jef format. However,
Melco Letera does read/write the .sew format. Please check back
periodically for updates.
- Question:
Does Melco Letera read/write the new brother PES version 4.0?
Answer:
Yes, Melco Letera will read/write the new PES version 4.0.
- Question:
Will Melco Letera run on Windows 95?
Answer:
Melco Letera is not compatible with Windows 95. Melco Letera can run on
Windows 98, NT, 2000, and Millennium (ME).
- Question:
Can I use Melco Letera with EDSIII or is it a separate program?
Answer:
Melco Letera is a stand-alone program that can be used along with EDSIII.
- Question:
Does Melco Letera retain pattern fills when scaling designs?
Answer:
Yes, Melco Letera does retain pattern fills when scaling.
- Question:
If I buy a new computer, do I need a new access code?
Answer:
No, a new access code is not needed. Just install Melco Letera on your new
computer and use your original access code. Make sure you keep your access
code in a safe place for future use.
- Question:
Will Melco Letera work with the Amazing Box?
Answer:
Yes. You can scale your designs and add lettering in Melco Letera and save
to a format that the Amazing Box software can open. Then you can open your
design in the Amazing Box software and write the design to the embroidery
card.
- Question:
Is Melco Letera compatible with the Virtual PC program for Macintosh
Computers?
Answer:
Melco Letera does not support the Virtual PC program for Macintosh.
- Question:
Will Melco Letera save designs larger than the Pfaff 120 hoop?
Answer:
At this time, Melco Letera does not support large Pfaff hoops. Please
check back periodically for updates.
- Question:
Does Melco Letera come with a cable to connect the computer to the Pfaff
machine?
Answer:
Melco Letera is a stand-alone program and does not come with any
connecting cables. Please contact your local dealer for information on
connecting your computer to your machine.
- Question:
Does Melco Letera come with Digitizing?
Answer:
Melco Letera is primarily for scaling and combining designs and does not
contain any digitizing features.
- Question:
Does Melco Letera have the capability to “split” designs?
Answer:
Melco Letera does not give you the capability of splitting designs
manually. Splitting occurs automatically for the following machines:
Pfaff (.pcs) – file splits if exceeds 16 colors or 14,000 stitches
Poem/Singer (.csd) – file splits if exceeds 14 colors
Singer (xxx) – file splits on some combination of colors and stitches;
will split design if file exceeds hoop limit
Viking (.hus) – option to split if more then 12 colors or 30,000
stitches; will split design if file exceeds hoop limit
- Question:
Does Melco Letera read/write the Artista .art format?
Answer:
At this time Melco Letera does not support the .art format. Please check
back periodically for updates.
- Question:
Does Melco Letera have font and monogramming capabilities?
Answer:
Melco Letera is a stand-alone software package for scaling designs,
combining designs, creating lettering, and adding lettering to designs.
Melco Letera comes with 6 alphabets and 1 monogramming font.
- Question:
Does Melco Letera perform batch conversion?
Answer:
Melco Letera does not have batch conversion capabilities.
- Question:
Will Melco Letera read/write designs in the old Stellar 1 format?
Answer:
Melco Letera does not support the “premier” format that is used by the
Stellar machines.
- Question:
Can Melco Letera reduce designs smaller than the 20% guaranteed by Dakota
Collectibles?
Answer:
Melco Letera will allow sizing greater than 20%. However, Melco does not
approve of going past the digitizer’s recommendations. These
recommendations are set by the digitizers depending on digitizing
techniques and equipment.
- Question:
Will Melco Letera access designs from programs other than embroidery
programs?
Answer:
Melco Letera will only open the embroidery design formats listed on
www.melco.com/sizer. Graphic files can not be opened in Melco Letera.
- Question:
Does Melco Letera require a dongle?
Answer:
Melco Letera does not require a dongle. An access code is included with
the software and is required when loading Melco Letera.
- Question:
Does purchasing Melco Letera from a vendor other then Melco void future
update downloads?
Answer:
No, ALL updates are available from the Melco Letera WEB site and are
available to all who have purchased Melco Letera.
- Question:
Can I order Melco Letera over the phone?
Answer:
Yes. You can call Melco Customer Service at 1-800-877-4272 to order Melco
Letera by phone.
- Question:
Does Melco Letera have a limited number of installs?
Answer:
No. You can install Melco Letera as many times as needed. However, the
program will not run if the Melco Letera CD is not in the CD ROM holder.
- Question:
Can you change colors to see how the design will sew out?
Answer:
With Melco Letera, changing colors is simple. Just right click on the
color palette, and choose properties. Then you can select the color you
would like to se on the screen. Melco Letera includes thread charts from
the major thread suppliers and has a thread chart matching tool.
- Question:
Can Melco Sizer save designs to a graphic file (such as .jpg)?
Answer:
Melco Letera will only save designs to the embroidery formats listed on www.melco-service.com/sizer.
Melco Letera does not save graphic files.
- Question:
Can I edit designs in Melco Letera such as delete color sections, add
color changes, edit by stitch point, or cut out a portion of a design to
be used in another design?
Answer:
These capabilities are editing functions found in editing software. Since
Melco Letera is primarily for scaling designs, combining designs, and
creating lettering, none of these editing functions are available.
- Question:
How can I become a dealer for Melco Letera?
Answer:
If you are interested in carrying Melco Letera as one of your retail
products, go to www.melco-service.com/letera
and click on the Dealer’s Page button. Next click on contact us and fill
out the information form. A Melco Letera expert will then follow up with
you about becoming a dealer for Melco Letera.
- Question:
How can I print the instructions for Melco Letera?
Answer:
You can print out the entire HTML Help System by following the
instructions below:
1. Click on the “Contents” tab
2. Select the top level folder (i.e. “Edit Menu”), to select just
click on it to highlight
3. Right click and chose “Print” or click on the “Print” button at
the top
4. Click in the circle next to “Print selected heading and all
subtopics”
5. Do this for each folder
- Question:
Will I be able to open large hoop designs or multi-hoop designs in Melco
Letera so I can decrease the size to fit a regular hoop?
Answer:
Yes, you can open large and multi-hoop designs with Melco Letera to reduce
the design size.
- Question:
Does Melco Letera allow you to change size by % or only by click and drag?
Answer:
Melco Letera allows you to scale designs by both % or by the click and
drag feature.
- Question:
Will Melco Letera read/write the old Melco EXP format on Melco formatted
diskettes used with the Superstar and Starlet machines?
Answer:
Melco Letera will read/write the Melco expanded format. However, your
computer must have a floppy drive controller that is capable of
reading/writing the Melco format disk to make a disk for a Superstar or
Starlet machine. The are 2 ways a Melco EXP or CND file can be
distributed. On a DOS disk (most common) or on a Melco Formatted disk. The
older Superstar and Starlet machines read ONLY Melco Formatted disks.
- Question:
Can I convert .exp designs to .cnd designs?
Answer:
NO, Melco Letera will NOT convert .exp data designs to .cnd designs. ALL
home formats are .exp data.
