Software Only Support Policy
Home Back AMAYA OS EDS IV MidPoint and Summit Software Only Support Policy Network Board Installation EDS IV Software EDS IV and ENS Recommeded Components

 

Home
Part Replacements
What's New
FAQs
Trouble Shooting Guides
Embroidery Tips
Support Form
Downloads
Search
Contact Us (links)
M e l c o 's   S o f t w a r e   -   O n l y   S e t u p   a n d   S u p p o r t   P o l i c y
Windows must be loaded and functioning properly prior to contacting Melco's Technical Support Staff. Technicians are available to assist with installing Melco software, but please read all accompanying documentation prior to calling.

If you purchase your own computer system (not from Melco) or use an existing system (also not from Melco), the Melco Technical Support staff will not be able to assist with configuring any other software or hardware that will be operating in conjunction with Melco software

Melco Embroidery Systems will provide up to one (1) hour of free telephone support to install and configure EDS software purchased from Melco Embroidery Systems. If after the 1 hour the software still does not function properly due to reasons that are undetermined, the computer, all hardware, and all software must be sent to Melco Embroidery Systems for proper configuration.

The customer understands that the information presented in this document is only a general list of suggestions and in no way guarantees that the hardware purchased from sources other than Melco will be 100% compatible with the products purchased through Melco.

All precautions have been taken to avoid errors or misrepresentations, and Melco Embroidery Systems does not assume any liability to any party for loss, damage, or non-compatibility caused by errors or omissions in this document.

View Network Installation Guide: Melco Network PCB Install and Configuration Guide for Windows 95 ®

 

Questions or problems regarding this web site should be directed to webmaster@melco.com.
Copyright © 1999 Melco Industries. All rights reserved.
Last modified: Friday July 02, 2004.

Melco's Privacy Policy