Melco Tech - Melco Technical Support Center
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     Welcome to Melco Technical Support

     Technical Phone Support - 888.710.8053

     Technical Email Support - 



All of the information found here is the same help system information that you will find included with your product purchase.  Our goal is to create functional help systems that are intuitive and deliver the answers you need when searching for self help while also providing step by step instructions on how to operate your equipment or software.   Your feedback is extremely important to us and we would love to know how you think we are doing and how we can improve.

Machine Setup


Need help setting up your machine and sewing your first design? We've got you covered!

Go to for set by step instructions, photos, videos, and helpful tips.



Located in Denver Colorado, MelcoTech is focused on providing our customers with solutions that meet their business needs.  Our mission is to provide the highest level of customer satisfaction to you and help to proactively eliminate potential problems you may encounter.  We are focused on continuous improvement in all areas of our service offerings and strive to exceed your expectations. 

You can contact us toll free, via email or you can visit our support pages using the links "Software Help" or "Machine Help" for self help tools.  We provide parts manuals, technical repair manuals, troubleshooting guides and paths to all of Melco's products and services. 

We encourage you to take advantage of the many education and training options we offer at  and if you have not already, join us at  where you will be a part of a community of Melco owners and operators with access to everything new in the Melco community.



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